Make Your Office Employee And Business-Friendly

If you are operating your business in an age old building with damp walls and unwashed toilets, it is high time that you rethink the facilities and the office space as it is the number one external factor which will drive the productivity and the sense of importance within an employee. If you are running an office which is unclean and unkempt, not only your employees, but also your customers and suppliers will start losing interest in your business and will pull-away if you are seemed to be a business which is failing to keep up the business outlook of it.

Just because you hang a painting on top of a damp wall, your office will not suddenly start looking like a professional establishment. Therefore, follow the below article to see how you could add a business flair and a professional look to the different parts of your organization.

Seating area/ lobby

Whether you are running a large scale business or a serviced office in Kuala Lumpur, the lobby or the seating area is where your potential employees coming for interviews and customers would be seated until their appointment time. Therefore many external parties will be spending a lot of time in this area and therefore you need to make this area extremely people-friendly and professional. The most used hack is to hang the story of you organization with clear pictures as a timeline on the walls. Also, have some business magazines and newspapers of different languages set at the table. Also, since most people would be seated here very nervously have a well kempt water filter with clean drinking cups to be only used by the visitors to the organization. Do not overcrowd this area as the professional look is the target here.

Departments

All departments must be treated equally and a theme should be selected for the decorations of the departments. Get rid of the old broken tables and chairs and invest and ergonomic chairs and tables. Equip each department with a vacuum cleaner and a broom and where they can clean it as and when necessary. Also, clean the walls and repaint the all the departments with the same colour theme and hang unique paintings which can be nature related or abstracts which will be soothing to the minds of the employees.

Meet-up areas/ Discussion rooms

There are the rooms where you would be having special meetings and interviews with the people outside your organization and therefore it should give the aura of being ready for business. Neatly stack essential stationary items and mint and water bottles needed for the meeting room in a cupboard inside the room where a list is displayed outside with the shelf numbers. Also, in here you could place the company trophies and certificates so that the business seriousness is communicated within these walls. If you are interested about meeting room you can visit this website http://www.centennial.com.sg/my/mroom.html .

Washrooms

As much as you feel that the washrooms are a hidden corner in an office, it is actually one of the most used facilities at office by the many people who are within the organization and outside the organization. If the bathroom is heavily muddy with dirt and unwashed tiles, the impression that it created on people will not be too good. Therefore, clean all the corners of the washroom at least twice a day and keep it clean and tidy.

Outside the building

Although the outside of the building may look and feel  like it is not a part of the organizations that landscaping and the trees and flowers on the garden can add a little colour to your organization.  Therefore, prune the trees, plant the flowers and eradicate the weed in order to make sure that the garden or the business premises looks attractive and presentable for the outside parties.

How To Make Your Customers Happy

Out of the many goals any business has, making their customers happy is one of them. Keeping your customers satisfied and contented is vital as it can have a direct impact on your company’s profit levels and also reputation. There are many methods a company can take into consideration in order to ensure that their customers are happy. Below information shows some of them.

Reliable products and services

One of the main reasons for customer dissatisfaction is poor quality of products and services. It is the company’s responsibility to make sure that their products are up to standards and that the customer will not face any regrets. It is important that customers receive what they are promised at all times. Moreover, all the products need to undergo a quality check process in order to make sure that customers would not have any reason to be disappointed.

Communicate

You should always listen to the needs of the customer and try to meet their demands. It is also important that take time to listen their feedback which will help you to improve better in the future. Communication also involves conveying accurate information about your goods and services to the customer. You can do this by various ways such as creating your own company website. You can do this with the help with a web designer company that provides services such as ecommerce site design. If you are interested about web design and development you can visit this website http://akimitechnologies.co/ .

Convenience

It is your responsibility to make sure that your products are sold in a way that is convenient to the customer. For example, you can make the buying process easy for your customer by having an online website where they can purchase products from wherever they are. In order to do this, you have to first create a company webpage which you can do by consulting professionals who handles tasks such as innovative ecommerce website design in Singapore

Build trust

All relationships are based on trust and similarly trust is a vital aspect in order to avoid customer dissatisfaction. First step to establishing trust is to avoid saying things that you cannot do. For example, never promise your customer a fixed delivery date and time if you are not sure about it. Moreover, always apologize if you ever make a mistake from your side. This not only helps to build trust, but also provides you the opportunity to learn from it and improve in the future.

All these aspects are worthy to be taken into consideration in order to meet the expectations of your customers and to keep them happy.